Service net work for ultimate customer satisfaction. 3 types of customer care service packages to cater different customer needs:
- Gold – including 24 hour service facilities.
- Silver – including holidays & week end service facilities
- Bronze – general service facilities during office hours.
- Inspection visits, Repairs at site, stocking of spares, backup services.
- Periodical Preventive Maintenance Services (PPM) to ensure the optimal efficiency of the system with minimum operating cost
- To minimize the down time with specialized engineering team based on to the 3 main regions to manage island wide services.
- Operational and application trainings to customers for correct technology transfer
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